(Last updated: 21/3/ 2019)
The management and protection of the personal data of a visitor / user of the services of the website of blog.ematheon.io is subject to the terms of this text and to the relevant provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on protection of individuals with regard to the processing of personal data and the free movement thereof.


Please read the following Privacy Policy to learn how your personal data is being used and how Ematheon collects, uses, maintains and discloses information collected by users or customers of the website. By visiting Ematheon, you consent to the processing of your personal data for the purposes described below and you declare that you accept and agree to the practices described in this Privacy Policy. If you do not agree with this policy then you must abstain from visiting or using the website as well as from any transaction or use of e-shop services.


Officer responsible for processing personal data
The company Ematheon Ltd of Grava Digeni str. 152, Paralimni 152, 5281 Cyprus, registered under the registration number HE352093 shall be the data controller responsible for the processing of personal data collected through the services of Ematheon. You can contact the data controller by sending an email to controller@ematheon.io.

Information we collect
i. We collect and store any information you provide when (a) you seek educational materials and / or services, (b) place any order through Ematheon’s services; (c) download, play, watch, or use the content of the website on an electronic device or through another service or application on an electronic device; (d) provide information in the field of My Account, (e) communicate or talk to other users, subscribers and / or creators (f) configure your settings, (g) provide data access permissions or interact with your device or any of Ematheon’s services and / or register your digital educational materials on the Ematheon platform, (h) contact us by phone, email or otherwise (i) complete a questionnaire or any form for participation in a contest or draw (j) upload photos, videos, files/ or any digital teaching materials on the platform (k) register and / or post comments, reviews, and / or ratings; (l) register as a User, Subscriber, and Creator for the services provided by the website. Such information may include, inter-alia, your name, address and telephone, payment information, your date of birth, information on purchases made through Ematheon, information on your sales to Ematheon Ltd, review content comments and ratings, pictures uploaded to your profile and set up to your account, photos, videos and other digital educational materials stored in connection with Ematheon’s services, information about your identity, corporate and financial information, transaction history information and your VAT number.

ii. Our website uses cookies and other tracking tools. When you visit our website we collect and automatically store information related to the use of Ematheon’s services. Such information may include, but is not limited to: (a) the IP address used to connect your computer to the Internet, (b) your login information, (c) your e-mail address, (d) the cryptographic hash, (e) information relating to your interaction with your computer and / or your device, including information about downloads, streaming, playback details (including duration and number of concurrent flows and downloads, streaming and download quality network information, including information about your network provider, (f) device metrics such as hour of use of your electronic device, login information and any errors (g) information about errors that occur, your interaction with the services of Ematheon, (such as information on technical errors, preferences and / or options on your settings, information from backups (backup information), location of your electronic device, information about uploaded files (eg file name, date, time and location of your files), purchase history, sales and user content, website address (uniform resource locator (Uniform Resource Locators-URL), the data and the clickstream flow you have followed within and from the website (including date and time), the products you have visited or searched for, the response time of the page, download errors, duration of visits to certain pages, information on interaction of the page (such as scrolling and mouse clicks) and the phone number you used to call our customer service center.

We may use our tracking devices, cookies, and other technical means to prevent fraud and other offenses on our website.

iii. We collect and store your own information from other sources. Such information as: (a) credit information from credit institutions that we use for the purpose of preventing and detecting fraud and to offer specific credit and financial services to some customers of Ematheon Ltd for the purpose of performing their transactions.
iv. Any information we receive about you is stored on secure servers in France. We will take all reasonable measures to ensure that your data is handled safely and in accordance with this Privacy Policy.
Purposes of processing your data
We use your data in the following ways:
Data you provide:
• To receive and handle orders, to send electronic digital educational materials and services you have ordered and to contact you about your orders, our various products, services, subscriptions and offers from Ematheon.
• To provide functionality, analyze performance, resolve errors that occur, improve the usefulness and effectiveness of Ematheon’s services.
• To propose digital educational materials and / or other services that may be of interest to you and which fit your preferences.
• To fulfill our obligations under the Law. (In some cases, we may collect information from digital educational materials vendors about their place of establishment as well as bank account information for tracking, verification, payment, and otherwise.)
• To communicate with you in connection with Ematheon’s services through various means of communication, such as by email, telephone, and through the Ematheon service center.
• To safeguard your vital interest.
• To execute the contract between us.
• To detect and prevent any kind of fraud and / or violence in order to protect the security of Users, Subscribers, Creators, Ematheon and others.
• When processing is necessary for the purposes of legitimate interests of Ematheon Ltd unless these interests and / or your rights override those interests.
• In the event of a need to process your personal data for an additional specific purpose that will be disclosed to you, we will contact you to give us your consent. If you have given your consent to process your personal data for a particular purpose, you shall be entitled to withdraw at any time and we will stop processing your data for that purpose.
Data we collect about you:
We will use and / or process this data:
• to manage the website,
• to recognize you and help you.
• to confirm your payment and send a relevant invoice and / or proof of payment
Recipients of your Data
We will share your personal data only in the ways described below
• We use other companies and individuals to perform duties and / or work in our name and / or on our behalf. Such tasks and functions include: the storage of personal data of Ematheon’s customers, the completion and / or execution of orders for digital materials and / or services, the posting of mail and sending mail by e-mail, the removal of recurring information from customer lists, data analysis, marketing assistance, providing search results and links (including payment lists and links, payment processing, content delivery, and customer service) These third-party service providers have access to personal information required to perform their duties but may not use them for other purposes, in addition, they are required to process your personal data in accordance with this privacy notice and as permitted by applicable privacy laws.
• We will provide Account Information and Personal Data when (a) we believe transmission is necessary and / or required to comply with the Law; (b) we apply and / or follow these terms and conditions; and other agreements between you and Ematheon Ltd; or if it shall be necessary to protect the rights, property or safety of Ematheon Ltd, Users, Subscribers, Creators, and others. Such transmission involves the exchange of information with other companies and organizations for the purpose of fraud protection and credit risk mitigation purposes.

In addition to the above, if we need to share your personal data with third parties, we will notify you accordingly and you will have the opportunity to exercise your rights if you accept to transfer your personal data to these third parties.

If we need to transfer personal data to a third country or an international organization, as part of the transmission of information as outlined above, we will ensure that the information is transmitted in accordance with the terms of this Privacy Policy and as permitted by applicable law on personal data protection .
Right to withdraw your consent
You have the right to withdraw the consent you have given us regarding the processing of your personal data at any time. Please note that any withdrawal of consent does not affect the legitimacy of consent-based processing before it is revoked by you.

Rights of Access to Data
You can request from Ematheon Ltd, by sending a message to controller@ematheon.io, to address whether your personal data is processed and obtain a copy of your personal data processed. Ematheon Ltd will respond to your request and will inform you of the actions taken within one (1) month from the date of receipt of the request. This deadline can be extended by two (2) more months if required.

If you request additional copies, Ematheon Ltd shall be entitled to charge a fee for administrative expenses.

Furthermore, we inform you that you have access to the following information from the “My Account” section that you maintain on the Ematheon website:

Information regarding:
• your order status and the history of your orders
• your name
• your email and address
• your password,
• payment settings (including bank or credit institution, BIC and IBAN),
• the content of your account,
• digital educational materials that you uploaded or downloaded (including images, videos, and other educational content);
• your profile (where applicable) (including reviews, ratings, suggestions you have made)
• your subscription,
• your settings,
• your purchase history

Right to rectification
All Users, Subscribers, and Creators can update and / or modify their details and other information from their Account section. Furthermore, they have the right to request from Ematheon Ltd, by addressing an e-mail to controller@ematheon.io, the correction of inaccurate personal data and the filling in of incomplete personal data. Ematheon Ltd will respond to your request and will inform you of the actions taken within one (1) month from the date of receipt of the request. This deadline can be extended by two (2) more months if required.

Ematheon may keep a copy of the information you have entered before it is updated by you.
If your personal data is corrected, Ematheon Ltd will notify this to any recipient of your personal data, unless this is impracticable or involves a disproportionate effort. You can enquire Ematheon Ltd to be informed about these recipients.

Right to erasure
You have the right to request the deletion of your personal data for any of the following reasons by sending a message to controller@ematheon.io, if:

(a) personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed by those described in this policy; or
(b) you wish to withdraw your consent to the processing of your personal data by Ematheon Ltd, or
c) you object to the processing of your personal data for which you have given your consent or the processing is for purposes of legitimate interests of Ematheon Ltd and there are no compelling and legitimate reasons for the processing; or
d) you object to the processing of your personal data because the processing is for direct marketing purposes, or
(e) personal data have been processed unlawfully; or
(f) personal data must be erased in order to comply with a legal obligation under Cypriot laws, or
Erasing your personal data will not be allowed to the extent that data processing is necessary:
(a) for the exercise of the right to freedom of expression and the right to information,
(b) to comply with a legal obligation requiring treatment under Union law or Laws of Cyprus or for the performance of a duty performed in the public interest,
(c) to establish, exercise or support legal claims.
Ematheon Ltd will respond to your request for deletion and will inform you of the actions taken within one (1) month from the date of receipt of the request. This deadline can be extended by two (2) more months if required.
In case of deletion of your personal data, Ematheon Ltd will communicate this to every recipient to whom your personal data has been disclosed, unless this is impracticable or involves a disproportionate effort. You can also ask Ematheon Ltd to learn about these recipients.
Rights to restriction of processing of Data

You can request Ematheon Ltd by addressing an e-mail to controller@ematheon.io to restrict the processing of your personal data for any of the following reasons:

(a) when you dispute the accuracy of your personal data (for a period of time that allows Ematheon Ltd to verify the accuracy of such data), or
(b) processing your data is illegal and you oppose the deletion thereof, or
(c) Ematheon Ltd no longer requires personal data for processing purposes but you need that data for the purposes of establishing or exercising legal claims, or
(d) You object to the processing of your personal data for which you have given your consent or processing for the purposes of the legitimate interests of Ematheon Ltd and is expected to verify whether the legitimate reasons of Ematheon Ltd supersede yours reasons.
In the event of a limitation on the processing of your personal data as described above, your data will only be processed beyond storage with your consent or the foundation of the exercise or support of legal obligations or the protection of the rights of another natural or legal person or entity or on grounds of an important public interest of the Union or of Cyprus.
Ematheon Ltd will respond to your request to restrict the processing of your data and will inform you of the actions taken within one (1) month from the date of receipt of the request. This deadline can be extended by two (2) more months if required.
If there is a restriction on the processing of your personal data, Ematheon Ltd will disclose this to any recipient to whom your personal data has been disclosed, unless this is impracticable or involves a disproportionate effort. You can ask Ematheon Ltd to be informed about these recipients. In case of lifting restrictions, please contact Ematheon Ltd.
Right to portability
When you provide personal data to Ematheon Ltd and Ematheon Ltd submits this data to you by automated means, you are entitled to receive your data in a structured and machine readable format for further private use. You may also request the transmission of your data from Ematheon Ltd to another controller. Your request should be emailed to controller@ematheon.io
Ematheon Ltd will respond to your request and will inform you of the actions taken within one (1) month from the date of receipt of the request. This deadline can be extended by two (2) more months if required.
The exercise of this right should not adversely affect the rights and freedoms of third parties.
Rights to objection
You have the right, at any time, to oppose the processing of your personal data by Ematheon Ltd for which you have given your consent or when the processing is for purposes of legitimate interests of Ematheon Ltd and there are no compelling and legitimate reasons for the processing that override your interests and rights to exercise, substantiate or support legal claims.

You further have the right to oppose processing of your data for direct marketing purposes, including profile training.
You may oppose the processing of your personal data by sending an e-mail to controller@ematheon.io
Ematheon Ltd will respond to your request and will inform you of the actions taken within one (1) month from the date of receipt of the request. This deadline can be extended by two (2) more months if required.
Disclosure of violation of your data
In the event that a violation of your personal data is identified which may put your rights and freedoms at high risk, Ematheon Ltd will promptly inform you and notify you of the following:

(a) the name and contact details of the data protection officer or other contact point from which you can obtain further information,
(b) the possible consequences of the violation of your personal data, and
(c) the measures taken or proposed measures to address the breach of your personal data and where appropriate measures to mitigate possible adverse effects.
Ematheon Ltd will not provide you with the above information if:
(a) it has implemented appropriate technical and organizational safeguards so that data are not comprehensible to those who do not have access to them, or
(b) it has taken such measures as to ensure that there is no longer a high risk of your rights and freedoms; or
(c) information implies disproportionate efforts.
Right to lodge a complaint
If you have any doubts or concerns about the protection of your personal data or wish to contact Ematheon’s Data Controller, please email us at controller@ematheon.io, describe what you are concerned with and we will try to solve your problem. Further, you may contact the Data Protection Officer about the above Controller. The person responsible for the processing of personal data is Mrs. Maria Pavlou and you can contact her by sending your enquiry to dpo@ematheon.io.

If you would like to file a complaint about how Ematheon handled your personal data, you can contact the Data Protection Commissioner. The contact details of the Data Protection Commissioner’s office are as follows:
Iason Street 1, 1082 Nicosia
P.O. Vox 23378, 1682 Nicosia
Tel: +357 22818456
Fax: +357 22304565
Email: commissioner@dataprotection.gov.cy

Cookies
We use cookies to allow our systems to recognize your browser or device and provide you with services. For more information about cookies and how to use them, please read our Update for Cookies.

Links to Other websites
Ematheon contains third-party ads and links for easy access and convenience for Users, Subscribers, or Creators when surfing on websites. Third-party advertisers may collect your personal data if you interact with their ad content and / or their services. However, once you use these links to leave the Ematheon website, we inform you that Ematheon has no control over that external website.

Although Ematheon has taken all reasonable endeavors to verify links, it is not responsible for the accuracy, legality or propriety of the content of external links, nor is Ematheon responsible for the compliance of the links with Intellectual Property Rights.
Therefore, Ematheon is not responsible for the protection and confidentiality of the information you provide during your visit to such websites and such website are not governed by this Privacy Policy. You should be careful and examine the Privacy Policyapplicable to any website you visit.
Your Security
Ematheon makes every effort to protect your personal data. As part of this effort, when transmitting your personal data, we use Secure Sockets Layer (SSL) software that decrypts the information you provide and / or register with Ematheon. We also follow a security protocol and may ask for proof of your identity before disclosing personal information to you.
It is important to always keep your personal information secure by taking such measures as to protect you against unauthorized use of your password, your computer and / or your device and applications. Please be assured of your successful disconnection after using a computer or a device that may be used by others as well.
Use of services by children
Ematheon does not sell digital materials and / or services to children. We offer products and / or services for children for purchases by adults. If you are under 18, you can use Ematheon only with the participation, supervision and guidance of your parent and / or guardian.

Retention of personal data
We maintain your personal data in order to make unobstructed use of Ematheon services for as long as necessary to complete the purposes described in this Privacy Policy for as long as required by the law for fiscal and accounting purposes or otherwise disclose. For example, we maintain your trading history so that you can inspect past purchases (and repeat the same purchases if you wish) and to improve the relevance of the digital materials that we introduce to you.

Applicable law
The terms contained in this Privacy Policy are governed by laws of Cyprus. By using this website, you agree that you are subject to the jurisdiction of the Ematheon Ltd headquarters, and in the event of any dispute over the services of Ematheon, competence lays with Courts of Cyprus under present jurisdiction.

Modification of Services
Ematheon reserves the right to modify, suspend or interrupt periodically the services available through the website at its sole discretion.
Changes
The terms and information contained in this Privacy Policy may be modified from time to time. You should occasionally check this web page to be sure you agree with any changes. The continued use of the website by you after publishing any changes to this Privacy Policy will automatically mean your acceptance of these changes.